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Tuesday, January 15, 2008

iPod Touch 1.1.3 Upgrade

of course i wanted to find out how the iPod Touch 1.1.3 Software Update looks like. so i connected my 1.1.2 iPod Touch to iTunes and downloaded the 1.1.3 software update. two major surprises:

  1. the update seems to be free. even though it has been said that the update costs $20, that does not seem to be the case. well, maybe i was charged silently, but that's kind of hard to imagine, so it seems to me that the update is free. which makes sense for a bunch of apps which should have been on the device in the first place.
  2. the update is invisible. even though the about option says i am running 1.1.3, i do not see any of the new apps or new features i should be seeing. that's pretty annoying, and it's hard to figure out what is going on. switching the device on and off does not change anything.

one theory i am having is that the problem could be that the iPod is sync'ed with another iTunes library, so i am now erasing the iPod and syncing it with the library of my local iTunes. maybe that fixes it, if not i am wondering what else it could be...

nope, didn't work. hmmmm, apple's what's new page explicitly mentions the $19.99 fee for getting the good old iPhone apps. so maybe you can upgrade, but as long as you don't pay, all new features are switched off.

ahhhh, you just gotta love apple. after the byzantine login process i am being informed that i have to upgrade iTunes, because i have 7.5 and i can only buy the software update with 7.6. so after the 165mb download for the 1.1.3 iPod software, it's another 57mb download for the new iTunes version. and another opportunity for quicktime to again steal all file type registrations...

so, installed iTunes 7.6 in the usual lightweight way (10min installation, requiring a reboot, 10min rebuilding the entire library) and now i am finally allowed to buy the 1.1.3 software, or rather, to pay $20 for unlocking the new features of my already installed 1.1.3 software. and it actually works! wow! now that was easy! i am wondering how many people will just give up somewhere along the road...

oh, and btw, be careful where to click, i have now purchased the software upgrade twice and face the additional challenge of navigating the maze of iTunes and apple's web site to find out how to get a refund. using iTunes really is a joy, you cannot even copy&paste the order number to paste it into the web form for customer support...

Comments

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u only get the apps like mail and weather if u buy the $20 dollar upgrade. the version 1.1.3 is an update not an upgrade thats why it is free just like all the other updates but the one with the apps is an UPGRADE thats why u dont have any of the new apps on ur touch

Exactly - I went through the same procedure of installation and finaly was told that iTunes online shop is not supported in Lithuania:(.
I don't care about iTunes music too much, although it would be nice. Still, it is ridiculous to sell products in the country and not to provide with the software updates. I wouldn't mind to pay $20, even if it is not nice move from Apple and in my opinion ruins Apple's reputation (especially if this update will go for free with the new iPods). Let's wait and we will see.

i did the same thing..twice...what's the line...shame on ME? Where DID you find refund info on their site?

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